Privacy Policy

2Personal Data We Collect

Information You Provide Directly

Account Registration

• Real name (first and last)
• Email address
• Password (hashed with Argon2, never stored in plain text)
• Age confirmation (18+)

Trip Logging & Travel Information

• GPS coordinates (latitude/longitude) of campgrounds and locations
• Address and city (derived from GPS via geocoding)
• Speed test results (speeds, latency, provider)
• Weather observations (temperature, conditions, altitude)
• Trip titles, dates, and descriptions
• Vehicle details (year, make, model)

Media & Content

• Photos and images you upload
• Photo timestamps and filenames
• Social media profile links (Instagram, YouTube)

Information We Do NOT Collect

Information Collected Automatically

When you use rv-log.com, we automatically collect:

• Pages you access and features you use
• Time and duration of visits
• Device type, browser, and operating system
• IP address (for security and analytics)
• Session cookies (stored only during your session)
• Unami analytics data (privacy-focused, no third-party tracking)

3How We Use Your Data

Service Delivery & Account Management

• Creating and maintaining your account
• Processing subscriptions and payments
• Sending service notifications and updates
• Providing customer support

Trip Logging & Features

• Storing and organizing your trip logs
• Displaying your location history on maps
• Generating travel statistics and insights
• Supporting collaborative trip planning
• Calculating weather, elevation, and connectivity data

Analytics & Improvement

• Analyzing usage patterns via Unami analytics
• Improving features and user experience
• Detecting and preventing fraud or abuse
• Understanding how you use the Service

Legal & Safety

• Complying with legal obligations
• Protecting against fraud and security threats
• Enforcing our Terms of Conditions

4Third-Party Services & Data Sharing

We use several trusted third-party services that may receive limited personal data:

Mapping & Geolocation

Mapbox

• Data: GPS coordinates only (no personal identifiers)
• Purpose: Rendering interactive maps
• Policy: Mapbox Privacy

Pelias Geocoding (Self-Hosted)

• Data: GPS coordinates for reverse geocoding
• Purpose: Converting coordinates to addresses
• Note: Hosted on our infrastructure ensuring no data collection by 3rd parties

Payments

Stripe

• Data: Payment method, subscription tier, billing address
• Purpose: Processing subscriptions
• Security: PCI-DSS compliant; we never store full credit card data

Storage

Cloudflare R2

• Data: Photos and images you upload
• Purpose: Secure cloud storage
• Security: Signed URLs prevent unauthorized access; encrypted at rest

Email & Communication

Mailgun

• Data: Email address (only if you opt in)
• Purpose: Sending transactional and promotional emails
• Control: Manage preferences in your account settings

Analytics

Unami Analytics

• Data: Aggregated usage data only (no personal info)
• Purpose: Understanding user behavior
• Privacy: Privacy-focused; no third-party tracking
• Cookies: Session-only (deleted when you close browser)

5Your Privacy Rights

You have comprehensive control over your personal data. All of these rights are self-served through your dashboard and happen automatically.

Right to Access Your Data

You can download all your personal data anytime.

• Log in → Settings → "Export My Data"
• Formats: CSV, ZIP archive, and JPG images
• Response time: Minutes (automated)
• Cost: Free

Right to Delete Your Data

You can permanently delete your account and all associated data.

• Log in → Settings → "Delete Account"
• Deletion is immediate and permanent
• Includes: Trip logs, photos, account info, and vehicle data
• No grace period; data cannot be recovered
• Cost: Free

Right to Data Portability

You can receive your data in a usable format for transfer to other services.

• Use "Export My Data" to download everything
• Data is suitable for import into other RV apps
• Response time: Minutes
• Cost: Free

Right to Correct Information

You can correct inaccurate information anytime.

• Edit your profile directly in the dashboard
• Update vehicle details and trip information
• Contact support@rv-log.com if you need help

Right to Opt Out of Non-Essential Uses

• Marketing Emails: Unsubscribe via link in every email or Settings → Email Preferences
• Analytics: Opt out via browser cookie settings (may affect functionality)

Sensitive Data (TDPSA)

Under Texas law, we classify these as "Sensitive Personal Data":

• Precise GPS coordinates
• Inferred geolocation (derived addresses)
• Payment information

Your Control: You explicitly consent to GPS collection by using the Service. All data is private by default and never sold.

6Data Security & Safeguards

We implement industry-standard security measures to protect your personal data and maintain your privacy.

How We Protect Your Data

• Encryption in Transit: All data transmitted between your device and our servers uses industry-standard encryption protocols
• Password Security: Passwords are hashed using secure cryptographic algorithms and never stored in plain text
• Database Protection: User data is stored on secure servers with encryption and access controls
• API & Secrets Management: Sensitive credentials are stored securely
• Photo Storage: Photos are stored with secure access controls that prevent unauthorized viewing

Administrative Safeguards

• Limited access to databases containing personal data
• Logging and monitoring of administrative actions
• Data minimization principle (we collect only what's necessary)
• Regular security assessments and updates

Data Retention

• Active Accounts: Data retained as long as your account exists
• Deleted Accounts: Immediate and permanent deletion
• Database Backups: Retained for 30 days for disaster recovery only

Data Breach Response (3-Day Notification)

If a breach occurs affecting your personal data:

1. We investigate within 24 hours
2. Affected users notified within 3 days via email
3. Texas AG notified if 250+ residents affected (TDPSA requirement)
4. Public notice posted on rv-log.com

7Contact & Questions

Privacy Questions or Data Requests

For any privacy-related questions or to exercise your rights:

Self-Service Privacy Tools

The easiest way to manage your privacy is through your account dashboard:

• View & Export Data: Settings → "Export My Data"
• Delete Account: Settings → "Delete Account"
• Email Preferences: Settings → "Email Preferences"
• Correct Information: Edit Profile or Trip Details

Acknowledgment

By using rv-log.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this policy, you should not use the Service.