Frequently Asked Questions

Everything you need to know

Getting Started

How do I create an account?

Creating an account is simple! Click the "Register" link in the navigation menu or on the homepage. Fill in your username, email, and password.

Is RV Trip Log free to use?

Yes! RV Trip Log has a limited free plan. To have complete access there are Lifetime, Yearly and Monthly Pro tiers.

Do I need to download an app?

No! RV Trip Log is a web-based application that works in any modern web browser. You can access it from your phone, tablet, or computer without downloading anything. Just bookmark the site for easy access. We do have plans to build IOS and Android apps soon.

Features & Functionality

How many entries can I create?

There's no limit! Create as many trip log entries as you want. Whether you're documenting a weekend getaway or years of full-time RV living, we've got you covered.

Can I add photos to my entries?

Yes! A free users can add 2 photos per entry and 300MB of overall storage. Pro allows for 10 images per entry and unlimited photo storage. Supported formats include JPEG, PNG, and WebP. Each photo can be up to 10MB in size.

What information can I track?

Each entry can include:

  • RV park or campground name and location
  • GPS coordinates and address
  • Check-in and check-out dates
  • Distance traveled
  • Site number and amenities
  • Photos
  • Personal notes and memories
  • Internet connection information
Can I use kilometers instead of miles?

Absolutely! In your account settings, you can choose between miles and kilometers for distance tracking. Your preference will be applied throughout the application.

Collaboration

Can I share my trip log with family or friends?

Yes, Pro users can invite up to 4 collaborators to add entries to your trip log. This is perfect for families traveling together. Generate an invitation code from your account settings and share it with your travel companions.

Individual entries, or trips with multiple entries can be shared via social media or by link.

What can collaborators do?

Collaborators can add new entries to your trip log and edit entries they've created. They cannot edit or delete your entries, and they cannot manage other collaborators. You maintain full control over your account.

Can I remove a collaborator?

Yes! As the account owner, you can remove any collaborator at any time from your account settings. Their entries will remain in your trip log, but they will no longer be able to add new entries or edit existing ones.

Privacy & Security

Who can see my trip log?

Only you and any collaborators you've invited can see your trip log entries. Your data is completely private and is never shared with third parties or made public without your explicit permission.

Can I export or delete my data?

Yes! You own your data. You can export all your entries and photos at any time. If you decide to close your account, you can request complete deletion of all your data from our servers.

Support

What if I need help?

We're here to help! Visit our Contact page to send us a message, or email us directly. We typically respond within 24-48 hours.

Do you have a mobile app?

Not yet, but it's on our roadmap! For now, the web application is fully responsive and works great on mobile devices. You can add it to your home screen for an app-like experience.

Can I suggest new features?

Absolutely! We love hearing from our users. We have a dedicated Feature Requests page where you can submit ideas, explore suggestions from other RVers, and upvote the features you'd most like to see. This feedback helps guide our development priorities, and many of the features you see today started as user suggestions.

Can I designate a legacy contact

Users can designate a spouse or child who can access their travel history. For many, this isn't just an app; it’s their memories.

Still Have Questions?

Can't find what you're looking for? We're happy to help!

Contact Us